btw777 Terms and Conditions

1. General Provisions and Eligibility

These terms and conditions ("Terms") apply to the btw777 platform ("Service") and all associated services. By creating an account or using any service through the btw777 website or mobile application, you are considered to have read, understood and accepted these Terms in full.

To use btw777 services, a user must meet the following requirements:

• The user must be at least 21 years of age.
• The user must not be a resident of any area where online gaming activities are prohibited by law.
• The user must act on their own behalf and for their own benefit — not as a representative of another person.
• The user must not have been previously banned by btw777.

2. Account Registration and Verification

2.1 Registration Process

To open an account at btw777, you must provide accurate and complete personal information. Each user may operate only one account. If multiple accounts belonging to the same person are found, all accounts may be closed immediately and the associated balances forfeited.

The mobile number provided at registration must be an active Bangladesh number and must be confirmed through OTP verification.

2.2 Identity Verification (KYC)

As part of security and compliance, btw777 may verify a user's identity at any time. This process may require a photo of a National ID (NID), passport or driving licence. Withdrawals may be temporarily suspended until verification is complete.

If the required documents for verification are not submitted, certain account features may be restricted. However, completing this step is in the user's best interest for normal account operation.

2.3 Updating Information

If any registered information changes — such as a mobile number or payment method — the btw777 support team must be informed immediately. The user is responsible for any problems arising from the use of outdated information.

3. Account Use and Security

Users are required to keep their account login details (username and password) completely confidential. Giving any third party access to an account or renting it out is strictly prohibited.

If you suspect unauthorised access to your account, contact btw777's 24/7 live chat support immediately. A password change will be possible after your identity has been confirmed.

• Avoid using passwords that are easy to guess.
• Do not use a password at btw777 that you use on any other site.
• If you log in on a public device, make sure to log out at the end of the session.
• btw777 will never ask for your password by email or chat — treat any such message as a phishing attempt.

4. Financial Transactions — Deposits and Withdrawals

4.1 Deposits

btw777 currently accepts bKash, Nagad, Rocket and Upay for deposits. The minimum deposit amount for each method is ৳200. Once a deposit is successful, it is generally credited to the account within a few minutes.

The mobile number used at the time of deposit must match the number registered on the account. Funds sent from another person's mobile wallet will not be accepted and the account may be subject to verification in such cases.

4.2 Withdrawals

bKash, Nagad, Rocket and Upay can also be used for withdrawals. The minimum withdrawal amount is ৳1,000. Withdrawal processing generally takes between 30 minutes and 3 hours. Withdrawal requests may be delayed if identity verification has not been completed.

Withdrawals will always be sent to the mobile wallet number used for the deposit or the verified number registered on the account. Requests to send funds to a different number may require additional verification.

4.3 Account Funds

Funds held in a btw777 account are intended solely for gaming and betting purposes. These funds do not earn interest, and a process is followed to return withdrawable balances if an account is closed.

5. Bonuses and Promotional Offers

btw777 offers a welcome bonus for new members. A 120% bonus of up to ৳8,000 is available on the first deposit. The wagering requirement for the bonus is 25 times the bonus amount. For example, a deposit of ৳1,000 earns a bonus of ৳1,200, making the total balance ৳2,200; to withdraw the bonus funds, a betting turnover of ৳1,200 × 25 = ৳30,000 must be completed.

The following bonus rules apply in all cases:

• Each bonus offer has its own validity period, and the bonus may be cancelled if the wagering requirement is not met within the specified time.
• Any attempt to abuse bonuses by creating multiple accounts will result in all associated accounts being closed.
• Winnings earned using a bonus cannot be withdrawn directly — they become withdrawable only after the wagering requirement has been met.
• btw777 reserves the right to change or cancel any promotional offer.

6. Gaming Rules

6.1 General Gaming Terms

All games on btw777 run on engines provided by third-party software providers (game developers). The outcome of each game is determined by a certified Random Number Generator (RNG), which is beyond any external manipulation.

If a game is interrupted mid-round due to a system error or disconnection, the result of that round will be determined based on the data available at that point. For losses caused by a genuine connection issue, you may contact the btw777 support team.

6.2 Betting Limits

Each game has a set minimum and maximum bet limit, which is clearly stated in the game interface. btw777 reserves the right to set or adjust bet limits per user or per situation.

6.3 Dispute Resolution

Any dispute regarding a game result must be reported to the support team within 72 hours. Disputes will be reviewed based on game logs and server data, and btw777's decision will be final.

7. Prohibited Activities

The following activities are strictly prohibited on the btw777 platform:

• Creating multiple accounts to collect bonuses or attempting to defraud the system.
• Using automated bots or scripts to operate games or place bets.
• Colluding with others to strategically influence game outcomes.
• Using the platform for money laundering or any unlawful financial activity.
• Attempting to access the system through hacking or unauthorised means.
• Harassing or threatening btw777 staff.
• Operating an account using another person's details.

If any such activity is detected, the relevant account will be closed immediately and the balance may be forfeited. The relevant authorities will be informed if necessary.

8. Responsible Gaming

btw777 believes that gaming should be an entertainment activity, not a source of financial stress. We therefore encourage everyone to follow our detailed responsible gaming guidelines.

Users have access to the following tools to set their own limits:

• Daily, weekly or monthly deposit limits.
• The option to temporarily suspend an account for a set period (cooling-off period).
• The option to permanently self-exclude.

If gaming feels like it is becoming an addiction, seek help from family or a professional. No one under the age of 21 may use this platform.

9. Intellectual Property and Content

All content on the btw777 website and application — including logos, graphics, text, software and design elements — is protected under intellectual property law. This content may not be used, reproduced or distributed for any commercial or non-commercial purpose without prior written permission.

Content from third-party game developers (Pragmatic Play, PG Soft, JILI, Evolution, Spribe and others) is subject to their respective intellectual property rights, and btw777 acts solely as a licensed service provider.

10. Limitation of Liability

btw777 is not liable for any loss arising from the following situations:

• Uncontrollable circumstances such as natural disasters, power outages or telecommunications failures.
• Delays or failures caused by third-party payment service providers.
• Account details being compromised due to the user's own negligence.
• Games being interrupted due to internet connection issues.

In any situation, btw777's maximum liability is limited to the amount deposited in the relevant user's account.

11. Account Suspension and Closure

11.1 Closure by btw777

btw777 may close or suspend any account without prior notice for the following reasons:

• Serious breach of the Terms and Conditions.
• Evidence of fraudulent or dishonest activity.
• Failure to provide documents required for identity verification.
• To comply with legal or regulatory requirements.

11.2 Closure by the User

Any user may request the closure of their account. The user will be given the opportunity to withdraw any withdrawable balance before the account is closed. Any bonus balance with an incomplete wagering requirement will be cancelled.

12. Privacy Policy

How users' personal data is collected, stored and used is explained in detail in our Privacy Policy. Accepting these Terms is also taken as acceptance of the Privacy Policy.

btw777 does not sell users' personal data to third parties. However, certain information may be shared with technology or payment partners required for operating the service, as described in the Privacy Policy.

13. Changes to Terms and Conditions

btw777 reserves the right to change, add to or remove any part of these Terms at any time. Changes will be published on the website and, where possible, registered users will be notified.

Continuing to use the service after updated terms are published will be considered acceptance of the new terms. If you do not agree with the terms, stop using the service and submit a request to close your account.

The latest terms are always available on the website. If you have any questions about the terms, please visit our FAQ section or contact the support team.

14. Contact & Dispute Resolution

14.1 Contact

For any questions or complaints regarding these terms or btw777's services, please contact our support team:

• 24/7 Live Chat — available directly on the platform, in Bengali and English.
• Email: [email protected]

14.2 Complaints Process

Send any formal complaint by email, including your account details and a full description of the issue. btw777 will review the complaint and respond within a reasonable time.

14.3 Applicable Law

These terms and any disputes arising under them will be governed by applicable law. Both parties will attempt to resolve any dispute through good-faith negotiation.